“Our existing ERP system was not able to adress our needs in term of flexibility. We needed a solution that could handle much larger numbers of product types and subscription durations on the same platform”
Raheel Farhat – Digitalization & Transformation Lead, Konecranes
Internet of Things
Konecranes is a world-leading provider of lifting solutions for manufacturing, shipyards, ports and terminals.
Konecranes has digitized their equipment, but needed the infrastructure to help monetize the value of data for consumers. Zuora and Subscription Factory global service teams has facilitated this process.
The Zuora platform enebaled Konecranes to shift from a one-size-fits-all annual contract model to flexibel monthly subscriptions that can be customized for each customers needs.
In just one year, Konecranes was able to go to market with 100% more product rate plans which helped contribute toa YOY increase of 29% in active subscribers and 10% increase in new subscribers.
As a B2B company Radiuz was using a homegrown platform, which was giving limitation for grow in the b2c space.
Driven by an IOT strategy and the need to strengthen customer relationships, subscription models are launched, starting with smart oven solutions.
Driven by the introduction of connected services and an IOT strategy, new monetization models are born.
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